General Questions

Aren’t solar panels expensive?

Not necessarily. At Vivint Solar, we install the solar panels at little to no upfront cost, and our Solar PPA customers typically buy electricity from us at a lower rate* than their utilities. We also sell systems at competitive prices, and have relationships that can help you finance the purchase.

Do I receive a credit for my extra energy production?

Depending on the net metering laws and utility provider in your state, excess energy generated may roll over as a credit toward the next month’s bill (credited on an annual basis), or paid to customers as a refund.

How much money can I save by going solar?

Today, many Vivint Solar customers pay up to 20% less than their current utility rate**. Three factors affect whether you will save with a Solar PPA or Solar Lease:

  1. How many panels your home will qualify for
  2. How much electricity your household uses
  3. Your current utility rate

When you purchase a system of your own, other factors affect your potential savings. We can help you evaluate those factors after we conduct a site survey at your home.

What happens after 20 years?

At the end of the 20 year term, you may have the system removed for free or upgrade to a new system. Option to purchase the system is also available.

What happens if I move?

If you move, you may transfer the agreement to the new Homeowner. NO COST NO PENALTY.

What happens with my system when I go on vacation?

With a Solar PPA, you will still pay for the energy that the system produces. If you choose to go with a Solar Lease or Solar Loan, you will pay the regular monthly payment.

Will I save money by going solar?

Many Vivint Solar customers save up to 20%** on a yearly basis with a Solar PPA or Solar Lease. Monthly savings will fluctuate due to weather, length of month, and the amount of energy used in your home. Results vary for Solar Purchase and Solar Loan customers.

Solar PPA (Power Purchase Agreement)

HOW DO I QUALIFY FOR FREE PANELS?

Contact local rep & he will view your roof to see if it qualifies.

It is that easy!!!

How does a Solar PPA (Power Purchase Agreement) work?

With a solar PPA (Power Purchase Agreement) you agree to have a solar system installed on your roof at NO COST TO YOU, and to purchase the power your system generates over 20 years at a discounted rate much lower than you pay now. Home owner does not receive a tax credit because the solar panels are bought and paid for.

Is my monthly payment fixed or does it fluctuate?

Since you only pay for power the system produces, your payments will vary slightly from month to month, depending on the season. Either way you will receive a 30-60% discount on your energy costs.

What happens after 20 years?

At the end of the 20 year term, you may have the system removed for free or upgrade to a new system. Option to purchase the system is also available.

What happens if I move?

If you move, you may transfer the agreement to the new Homeowner. NO COST NO PENALTY.

What if I want to cancel?

YOU HAVE THE RIGHT TO CANCEL @ ANY TIME THROUGHOUT THIS PROCESS PRIOR TO INSTALL.

Solar Programs

HOW DO I QUALIFY FOR FREE PANELS?

Contact local rep & he will view your roof to see if it qualifies.

It is that easy!!!

How does a Solar PPA (Power Purchase Agreement) work?

With a solar PPA (Power Purchase Agreement) you agree to have a solar system installed on your roof at NO COST TO YOU, and to purchase the power your system generates over 20 years at a discounted rate much lower than you pay now. Home owner does not receive a tax credit because the solar panels are bought and paid for.

How much money can I save by going solar?

Today, many Vivint Solar customers pay up to 20% less than their current utility rate**. Three factors affect whether you will save with a Solar PPA or Solar Lease:

  1. How many panels your home will qualify for
  2. How much electricity your household uses
  3. Your current utility rate

When you purchase a system of your own, other factors affect your potential savings. We can help you evaluate those factors after we conduct a site survey at your home.

What happens after 20 years?

At the end of the 20 year term, you may have the system removed for free or upgrade to a new system. Option to purchase the system is also available.

What happens if I move?

If you move, you may transfer the agreement to the new Homeowner. NO COST NO PENALTY.

What if I want to cancel?

YOU HAVE THE RIGHT TO CANCEL @ ANY TIME THROUGHOUT THIS PROCESS PRIOR TO INSTALL.

WHATS THE PROCESS IF I WANT TO PROCEED?
  • Day 1 SURVEY … takes 5 mins .. Pic of Net meter, Front of house
  • Day 2 FOLLOW UP … we provide you with your cost savings & panel design
  • Week 2 SITE SURVEY … VIVINT roof tech will come out & qualify your roof integrity
  • Week 4 PERMIT TO CITY & IF ELECTRICAL PANEL needs upgrade we provide @ No Cost
  • Week 6 PANEL INSTALL … Only takes 4-6 hrs
Will I save money by going solar?

Many Vivint Solar customers save up to 20%** on a yearly basis with a Solar PPA or Solar Lease. Monthly savings will fluctuate due to weather, length of month, and the amount of energy used in your home. Results vary for Solar Purchase and Solar Loan customers.